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CRM activity posting and corrections

Goal

Post, approve, and correct crm activitys safely.

Who it is for

Clerk, manager

Preconditions

  • You are signed in to the correct tenant.
  • You have permission for this action.

Steps

  1. Open the document and Post (or submit for approval if workflow is enabled).
  2. If approval is required, complete it from My Work / Approvals.
  3. To undo a posted document, use the product’s void, credit note, debit note, or reversal action — do not delete posted history.
  4. Verify related stock, AR/AP, or bank movements after the action.

Result

Document lifecycle matches your books; corrections leave an audit trail.

BlueMatrix Help — product documentation for tenants