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CRM activity troubleshooting

Goal

Resolve common blocks when working with crm activitys.

Who it is for

clerk

Preconditions

  • You are signed in to the correct tenant.
  • You have permission for this action.

Steps

  1. If save returns 422, read the validation message (missing party, closed period, stock policy, permission).
  2. Confirm the period is open and the module is enabled for your tenant.
  3. Check that items/accounts exist and the user role includes create/post rights.
  4. If stock blocks posting, receive stock or adjust policy with an admin.

Result

You can unblock the document or escalate with a clear error.

BlueMatrix Help — product documentation for tenants