Skip to content

Tenant template troubleshooting

Goal

Unblock common tenant template errors.

Steps

  1. If save returns 422, read the validation message.
  2. Confirm permissions (template.view / template.manage) and module entitlement.
  3. Recheck required master data from setup.
  4. Escalate with the exact error code when stock/tax/period rules block you.

Hard stops

Invalid kind; missing body for email/footer; template.manage required.

BlueMatrix Help — product documentation for tenants